Last Updated:  June 2020

Welcome to Certified FETI!  We really, really, really … no, REALLY, want you to read and understand all of the information included in these terms of service. These terms are so important that we cannot permit you to use our Services unless you agree to them. We understand that too many people don’t take the time to fully read these types of documents so below is selected information presented in more general terminology from the full Terms of Service. The highlights below do not remove your obligation to read the Terms of Service completely, do not include all of the sections of the complete Terms of Service, and are meant to encourage you to read the entire document.

  • Nobody under the age of 18 is allowed to use our Services.
  • By accessing our Services, you are agreeing to these Terms of Services which are legally binding. If you do not agree to these Terms of Service do not use our products, register for training or enter our website.
  • To use our services, you are required to create an account that requires you to accept these Terms of Service. Your account is solely for your own personal use and sharing of any information from your account with another person, including your password or allowing another to use your account, is strictly prohibited and will result in revocation of certificates, certification, directory listing and access to Services, and may result in legal liabilities.
  • Veracities Public Benefit Corporation owns all property associated with FETI®, the Forensic Experiential Trauma Interview® and Certified FETI®.
  • Veracities Public Benefit Corporation actively defends its ownership of all Intellectual Property. No person or organization is allowed to use, post, duplicate or display any products or materials created by program’s owned by Veracities Public Benefit Corporation without explicit written permission regardless of policies in place at the user’s organization or the requirements of State or Federal regulations. If such regulations or requirements would violate these Terms do not use our Services.
  • No part of any materials, products or services owned by Veracities Public Benefit Corporation may be used to create a training program or instructional device of any kind without explicit written permission.
  • Participation is required for all courses in order to receive a certificate of completion or meet the prerequisites of other courses. If Veracities Public Benefit Corporation learns of your failure to complete all course requirements any relevant certificates, certifications, directory listings and access to Services will be revoked without any refund of monies paid.
  • You are responsible for any violations, including personal liability for damages, to these Terms even if you were directed to do something by your organization or a supervisor.
  • No refunds of any kind are provided once you have access to materials in an online course.
  • Any information you submit using our Services becomes the property of Veracities Public Benefit Corporation.
  • We are able to change, modify, add or remove any part of the Terms at any time.
  • Your continued use of our Services means you accept any changes we make to the Services.
  • You are indemnifying Veracities Public Benefit Corporation from harm.
  • You are agreeing to binding arbitration by using our Services.

All right! Now here is the same information in more detailed and specific language.

We provide website features and other products and services described below to you when you visit its website located at the “Site”, through its mobile applications, use Certified FETI products or related services, or use software provided by Certified FETI in connection with any of the foregoing (collectively, such services, including any new features and applicates, and the Site, the “Services”). All services are intended for personal use.



If you do not want to agree to the Terms, do not use the Site. These Terms do not change the terms or conditions of any other agreement you may have with us. We reserve the right, at our sole discretion, to change any of these Terms at any time (including applicable fees and service charges), and if we do so, we will update the date next to “Last Updated,” above. It is your responsibility to check these Terms periodically for changes. If you do not want to agree to the updated Terms, you must stop using the Services. Your continued use of the Site following any changes will mean that you accept and agree to such changes.

This document includes the following sections:

  • Introduction
  • Site Content
  • User Conduct and Rules
  • Modifications to Service
  • Consent to Receive Email
  • Refund and Cancellation
  • Privacy
  • Intellectual Property
  • Copyright Complaints
  • Related Terms
  • Registration Obligations
  • Accounts, Passwords and Security
  • Mobile Services
  • Pricing and Payment
  • Unauthorized Chargers
  • Cancellation of Fraudulent OrderPhoto, Image, and Recording Disclaimer
  • Disclaimers
  • Special Notice for International Use
  • Limitation of Liability
  • Indemnification
  • Do Not Submit Confidential Information
  • Legal Obligations; Violation of Terms
  • Governing Law; Mandatory Arbitration
  • No Class Actions
  • Severability
  • Terms for Promotions, Contests, Offers and Campaigns
  • Force Majeure
  • Effect of Headings
  • Entire Agreement
  • Contact


These Terms of Service (the “Terms”) describe your rights and obligations as a visitor and user of this web site ( (the “Site”), training events, mobile application (or “app”), and related features, technologies and functionalities (collectively, the “Services”). All references in these Terms to “Veracities,” “we,” “our”, “Certified FETI” or “us” mean Veracities PBC, a Delaware public benefit corporation, which is the owner of this Site and all of its contents.

All references in these Terms to “user”, “users”, “enrollee”, “registrant”, “attendee”, “you” or “your” mean you, individually, if you are visiting this Site on your own personal behalf, or your organization, if you are visiting this Site as a representative of an organization. By using this Site, you agree to these Terms. If you do not want to agree to the Terms, do not use the Site. The Service, and any content viewed through our Service, is solely for your personal and non-commercial use.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms at any time (including applicable fees and service changes). If we do this, depending on the nature of the change, we will post the changes on this page and indicate at the top of this page the date these terms were last revised and/or notify you, either through the Services’ user interface, in an email notification or through other reasonable means and as required by applicable law. In addition, when using certain Services, you will be subject to any additional terms applicable to such Services that may be posted on the Service from time to time. If you do not agree to the updated Terms, you must stop using the Services. Your continued use of the Site following any changes will mean that you accept and agree to such changes.

As long as you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site or view content through the service on a streaming-only basis for the purpose of the original purchase. Any use of the Services in violation of these Terms may result in, among other things, termination or suspension of your right to use the Services, as well as personal liability for damages.

This Website is intended for authorized users only. By accessing, viewing, or using the content, material or services available on or through this Website, you indicate that you have read and understand these Terms and Conditions, and that you agree to them and intend to be legally bound by them. If you do not agree to these Terms and Conditions or you are not an authorized user, you are not granted permission to use this Website and must exit immediately. 

Site Content

Unless otherwise explicitly stated, all text, graphics, interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, the “Content”), including but not limited to the design, structure, selection, coordination, expression, look and feel and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Veracities PBC, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Veracities PBC owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

Except as expressly provided in these Terms, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, web site or other medium for publication or distribution or for any commercial purpose, without our express prior written consent. Except for the foregoing limited license, no right, title or interest shall be transferred to you.

You agree and undertake not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. This includes but is not limited to sharing material with others, posting excerpts of material on any social media, capturing a ‘screenshot’ or screen recording, blogging about the material, or in any other way that would reasonably appear to share the Site or Service’s information with another person, entity or business. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted. We reserve the right to immediately remove you from the Service, without refund, if you are caught in violation of these terms.

You may use our informational materials (such as articles, documents, and similar materials) purposely made available by us for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such materials; (2) use such materials only for your personal, non-commercial and informational purpose; (3) do not use any materials for a training course or training instruction of any kind and (4) make no modifications to any such materials. You agree not to use the services or any related materials in any public or private performance or written work of any kind without explicit written permission from Veracities PBC.

This Site may contain links to other independent third party web sites. Under no circumstances will Veracities PBC be liable in any way for any content or materials of any third parties (including users),including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. These third party sites are provided solely as a convenience to our visitors. Such third party sites are not under our control, and we are not responsible for, and do not endorse, the content of such third party sites, including any information or materials contained on such third party Sites. Veracities PBC is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by Veracities PBC or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. You are requested to verify the accuracy of all information on your own before undertaking any reliance on such information.

If you submit feedback or any other content, in any form including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service, to us through the Site, we may freely use, copy, disclose, license, distribute and exploit any of your feedback in any manner without any obligation, royalty or restriction based on intellectual property rights or otherwise. None of your feedback will be considered your confidential information, and nothing in these Terms limits our right to independently use, develop, evaluate or market products or services, whether incorporating your feedback or otherwise.

Veracities PBC reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice. Lifetime access is for the lifetime of the Service. If for any reason, a product or service with lifetime access should dissolve or cease to exist, for any reason, then your access to the Service terminates with no refund or monetary reimbursement.

Any information, services or materials offered by or through this Website shall not be construed as or understood to be legal advice of any kind and should not be relied upon as such. 

User Conduct and Rules

You agree and undertake to:

  1. Use the Services only to post and upload messages, content and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
    1. Impersonate another person or entity.
    2. Describe yourself, in writing or in person, as ‘FETI Certified’ unless you currently maintain a valid certification.
    3. Describe yourself as an instructor of FETI unless you have achieved that designation directly from Veracities PBC.
    4. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
    5. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
    6. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
    7. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer.
    8. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    9. Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner.
    10. Capture in any way, including but not limited to photographs, videos, screenshots, desktop captures or screen recordings, any portion of the Services.
    11. “Scrape” information from the Services by automated means
  2. Not falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  3. Not violate any code of conduct or other guidelines, which may be applicable for or to any particular Service.
  4. Not violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
  5. Not exploit any of the services. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.
  6. Agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address) if you are blocked by Veracities PBC from accessing the Service (including blocking your IP address).
  7. Not use the Services so as to impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity or provide inaccurate information.
  8. Not use, redistribute or resell any of the Products or other content of the Services, other than such unremunerated sharing via social media as may be authorized on the Services or otherwise in writing by us.
  9. Be present and participate in any online course or live training event fully and as required by the course instructions and requirements, including but not limited to, completion, participation and submission of all exercises, coursework, assignments, information submissions and evaluations. You understand and agree that failure to do so may result in a revocation or denial of any related course certificate or certification at Veracities PBC sole discretion. You agree that Veracities PBC may remove you for non-participation or being disruptive, determined at Veracities PBC personnel’s sole discretion, from the online or live instruction without reimbursement of the registration fee.
  10. Acknowledge that you do not have permission or a license to copy, instruct or disseminate any of the materials presented or disseminated, in person or electronically, prior to, during, or after any online or live training event you attend.
  11. Abide by Veracities PBC’s Photo, Image, and Recording Disclaimer.
  12. Agree to comply with reasonable requests for assistance from Veracities PBC to remedy any violations of the terms in this document.

Certified FETI Directory

We will provide you access to use the Certified FETI Directory according to the terms of this Agreement. Certain parts and/or listings of the Certified FETI Directory may only be accessible to you depending on your status with Certified FETI. All information you input to the Certified FETI Directory must be accurate.

You are required to use the first and last name associated with the job title you choose to list on the Certified FETI Directory and/or your real first and last name if you choose not to list a job title. Further, you may not choose a name that impersonates another person, is misleading, violates any intellectual property or other proprietary rights, is vulgar or offensive, uses ‘FETI’ or ‘Certified’ as all or part of it, or that we reject, which we may choose to do in our discretion.  We reserve the right to remove, reject or otherwise change for any reason any information you input to your profile on any of our services.

If you choose to include a photograph or picture on your profile in any of our Services you may only display an actual picture of your real person or a logo of an organization you are actually associated with and have received permission from the organization to use on the Service. You may not under any circumstances display a photograph that is an avatar, drawing or other graphic representation that is not a real image of your actual person. We reserve the right to remove, reject or otherwise change for any reason any image you input to your profile on any of our services.

If you believe your access to or use of the Certified FETI Directory has been breached, compromised, or unauthorized, notify us immediately at

We can remove or discontinue all or a portion of the Certified FETI Directory (including, without limitation, Certifications, Certificates, Courses, Content, Listings, Designations, Profiles, Organizations, Service Providers or Service Offerings) at any time, without notice, in our discretion.  We can choose what to promote, and we can also choose how we want to promote, if at all.  

We may terminate or suspend your access to the Certified FETI Directory immediately if you: violate any of the terms of this Agreement, use the Certified FETI Directory in a way which has or may negatively reflect on or affect us, or another person or organization, or if we determine it to be necessary or desirable in our sole discretion.  We are not obligated to provide you with any of your content used in connection with the Certified FETI Directory after termination.  

Listing on the Certified FETI Directory does not mean we endorse, support or warrant any person or organization listed, even if the person or organization is listed or designated as ‘FETI Certified’.

You understand and agree that you are not allowed to describe yourself at any time as being endorsed by Certified FETI or Veracities PBC without explicit written permission to do so or without being listed in a section of the Certified FETI website that specifically identifies you as endorsed, recommended or otherwise described. You agree to only describe yourself, in writing or in person, as ‘FETI Certified’ if you currently maintain a valid certification.

You may not advertise, disseminate information or otherwise offer any service, including but not limited to interviewing services of any kind, using the Certified Directory, website or other product without explicit written permission from Veracities PBC and at our sole discretion.  

  • Reviews: The Certified FETI Directory may permit you to post reviews about a person or organization listed.  If you submit a review, you agree that we may post all or a portion of the content of your review, along with your name and the date of the review.  We reserve the right to edit, remove or decline to post any review, at any time, in our discretion.  We are not responsible for the content of the reviews, whether or not we reviewed or edited the content.
  • Contacting or Engagement with Persons Listed on Directory: You understand and agree that we are not responsible for your engagement with a user or organization listed on the Certified FETI Directory.  If you elect to engage with a user or procure a service, the terms and conditions regarding your use or receipt of the service are between you and the provider of that service. Any questions, concerns or disputes that arise based on your use of a service should be addressed with the service provider, not with us.  The service may use or transport your data or information outside of the Certified FETI Directory or a Certified FETI product, and we are not responsible for any such use or transport.  If you use the Certified FETI Directory, its content (including without limitation, reviews), a person or organization listed, or any service offerings, you do so at your sole risk.
  • Our Use of Your Content: You grant to us all rights, licenses and permissions necessary to display, reproduce, disseminate, and otherwise use Your Content in connection with the Certified FETI Directory.  We may edit or remove Your Content at any time in our sole discretion.
  • Suspension and Notice of Violations: We may immediately suspend use of the Certified FETI Directory and/or remove a Service, at any time without notice, for actual or suspected violations of the terms contained in this section.  This right is in addition to those other rights of suspension and removal that we otherwise have under this Agreement.   

Modifications to Service

Veracities PBC reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Veracities PBC will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. We have no obligation to retain any of Your Account or Submitted Content for any period of time beyond what may be required by applicable law.

Veracities PBC reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; (3) to interrupt the operation of the Site or any portion of the Site, as necessary, to perform routine or non-routine maintenance, error correction or other changes; (4) remove any person listed on a public or private directory managed by Veracities PBC (5) and to remove any person’s certificate or certification obtained from a Veracities PBC Service.

Any courses that we offer as being “free for life” are subject to the following conditions: (1) we reserve the right to terminate such offers at any time and for any reason; and (2) if, in our sole judgment, we determine that we are unable to continue offering the courses or providing the related content, then we will not do so. We cannot and do not guarantee that we will always have the ability to continue offering such courses or providing you with the related content.

Consent to Receive Email

For users located outside of the European Economic Area (EEA):

Your registration to the website and its services is considered as consent to continue receiving mail from Veracities PBC including messages regarding service issues and promotions. You can choose to unsubscribe from these emails, other than technical notifications and email regarding issues related to your account and your use of the Site and Services, by clicking on the unsubscribe link in the emails.

For users located in the European Economic Area (EEA):

For users located in the European Economic Area (EEA), we only send marketing communications with your prior consent. You can withdraw your consent at any time by clicking the “unsubscribe” link found within Veracities PBC emails. Please note you will continue to receive transactional messages related to our Services, even if you unsubscribe from marketing emails.


Veracities strives to make all of our training events accessible to everyone. If you require an accommodation, you must advise us in advance of any needed auxiliary aids or services. If you make such a request, you must submit it in writing to Veracities at at least 45 days prior to your event start date. All reasonable attempts will be made to accommodate requests made within 45 days of events.

Refund and Cancellation

There are no refunds of any kind for any product that is accessed in a digital form. Once you have viewed or accessed the purchased content, we are unable to provide a refund or return for any reason. The obligation to pay the fee shall apply irrespective of whether you use the provided Services or not.

You may cancel monthly subscriptions at any time, but due to the nature of the Service no refunds will be made for any membership fees already paid. No partial refunds are given should you terminate an annual subscription before your renewal date; however, you will retain access to the Service until the end of your annual payment term. It is entirely your responsibility to ensure that you cancel your account should you no longer require the Service and do not wish to be billed further.

Once you cancel you will no longer have access to the Service, including all content and resources, once your current membership period is completed. Cancellations result in immediate loss of access to all materials and services.

Veracities PBC reserves the right to cancel a course, in-person or online, for any reason at any time. In the event of a cancellation by Veracities PBC, Veracities PBC will either arrange for an alternative course date or offer a full refund of the fee paid. Veracities PBC shall not be held financially responsible for any expenses incurred by the attendee due to cancellation of the event for any reason.

To request a refund please contact customer service at All cancellations must be made in writing by e-mail. Telephone cancellations will not be accepted. Eligible refunds may take up to 6 weeks to process from the day on which we are informed about your refund request. No refunds will be given for no-shows.

In the event of re-enrollment after refund or cancellation, any discounts applied to the original payment will be void and the User must pay in full for the Service at the price effective at the time of re-enrollment. Refunds are not available for accounts which have violated the terms of service; violations are determined at Veracities PBC’s sole discretion. If Veracities PBC determines that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund.

Your registration permits only you to attend the training event or course that you have selected, with the exception that you may make a request to transfer your registration to another person in your organization, provided that you make such request prior to the start of the event or course and provided the new registrant meets all prerequisites for the training or course. Veracities PBC, in its sole discretion, will determine whether to agree to such request to transfer.

Registration fees paid for in-person training events are refunded as follows:

  1. Any course cancelled after registration is subject to a 10% administrative fee.
  2. You are not eligible for any refund if you made a request for course cancellation less than 60 calendar days prior to the course starting date. Veracities PBC, at its sole discretion, may make reasonable efforts to fill your reserved seat with another attendee in an attempt to refund your course registration fee (less any administrative fee).

Registration fees paid for phone meetings are refunded as follows:

  1. Any meeting cancelled after registration is subject to a 10% administrative fee.
  2. You are not eligible for any refund if you made a request for meeting cancellation less than 7 calendar days prior to the meeting starting date. Veracities PBC, at its sole discretion, may make reasonable efforts to fill your reserved meeting time with another attendee in an attempt to refund your meeting registration fee (less any administrative fee).  


We respect the privacy of our users. For details see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

Intellectual Property

You acknowledge and agree that the Service may contain content or features that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by Veracities PBC, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of Veracities PBC, our affiliates and our partners (the “Software”).

You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. You agree not to capture or make a recording of any kind that includes property owned by Veracities PBC. Any rights not expressly granted herein are reserved by Veracities PBC. The Certified FETI®, FETI® and Forensic Experiential Trauma Interview® name and logos are trademarks and service marks of Veracities PBC (collectively the “Veracities PBC Trademarks”). Other product, service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Veracities PBC.

Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Veracities PBC Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of Veracities PBC Trademarks will inure to our exclusive benefit.

Copyright Complaints

Veracities PBC respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify Veracities PBC of your infringement claim in accordance with the procedure set forth below.

You may also contact us by mail at:

Veracities PBC
15875 Boones Ferry Rd. #1641
Lake Oswego, OR 97035

To be effective, the notification must be in writing and contain the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; a description of the copyrighted work or other intellectual property that you claim has been infringed; a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Related Terms

If you are presented with any additional terms on this Site when you make any purchases or click any “I agree” buttons or checkboxes, such additional terms will be deemed to be a part of these Terms by reference. If there is a conflict between these Terms and the terms presented to you in a specific portion of the Site where you make a purchase or click any “I agree” buttons or checkboxes, the latter terms will control with respect to your use of that portion of the Site. Veracities PBC’s Privacy Policy applies to your use of this Site, and its terms are made a part of these Terms by this reference.

Registration Obligations

You may be required to register in order to access and use certain features of the Service. If you choose to register for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Service’s registration form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 18 years of age, you are not authorized to use the Service, with or without registering. To access or use the Site or Services, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions.

Accounts, Passwords and Security

If you maintain an account on the Site, you will be required to create a password. You are solely and fully responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to (a) immediately notify Veracities PBC of any unauthorized use of your password or account or any other breach of security by submitting the information to, and (b) ensure that you exit from your account at the end of each session with accessing the Service.

You may never use another’s account, and you may not provide another person with the username and password to access your account. You must immediately notify Veracities PBC of any unauthorized use of your account information, or any other breach of security. You may be held liable for losses due to someone else using your account information as a result of your failure to keep such information secure and confidential. In cases where you have authorized or registered another individual, including a minor, to use your Account, you are fully responsible for all outcomes.

You may not use anyone else’s account information at any time without the express permission and consent of the holder of such account. Veracities PBC will not be liable for any loss or damage arising from your failure to comply with these obligations.

As per these Terms, you are solely responsible for all material or content uploaded on to the Website by you. Veracities PBC does not review the contents in any way before they appear on the Website. Veracities PBC does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc.

Mobile Services

The Service may include certain services that are available via a mobile device, including (a) the ability to upload content to the Service via a mobile device, (b) the ability to browse the Service and the Site from a mobile device and (c) the ability to access certain features through an application downloaded and installed on a mobile device (collectively, the “Mobile Services”).

To the extent you access the Service through a mobile device, your wireless service carrier’s standard charges, data rates and other fees may apply. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. In using the Mobile Services, you may provide your telephone number. By providing your telephone number, you consent to receive calls and/or SMS, MMS, or text messages at that number.

We may share your phone numbers with our affiliates or with our service providers (such as customer support, billing or collections companies, and text message service providers) who we have contracted with to assist us in pursuing our rights or providing our Services under these Terms of Service, our policies, applicable law, or any other agreement we may have with you. You agree these parties may also contact you using autodialed or prerecorded calls and text messages, as authorized by us to carry out the purposes we have identified above or the Service you requested, and not for their own purposes. In the event you change or deactivate your mobile telephone number, you agree to promptly update your account information to ensure that your messages are not sent to the person that acquires your old number.

Pricing and Payment

Prices for products are described on our Website and are incorporated into these Terms by reference. Prices can be in US dollars or any other currency as seemed fit by Veracities PBC. Prices, products and Services may change at Veracities PBC’s discretion.

If you are paying on a monthly subscription this allows you access to the Service for 30 days. Failure to pay your monthly subscription payment will result in access to the Service being stopped. For annual subscriptions you will receive 365 days access. You may cancel the automatic renewal of your annual subscription at any time and your access to the Site will end at the end of the current contracted term.

We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Veracities PBC offers the possibility for cashless payment by way of the payment methods as indicated on the Website. Veracities PBC reserves the right to offer certain payment options to some Users and not to other Users.

We reserve the right to cancel an order for any reason.

To the extent the Service or any portion thereof is made available on a subscription basis, you will be required to select a payment plan and provide Veracities PBC information regarding your credit card or other payment instrument. You represent and warrant to Veracities PBC that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay Veracities PBC the amount that is specified in the payment plan in accordance with the terms of such plan and this Terms of Service.

You hereby authorize Veracities PBC to bill your payment instrument in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. If you dispute any charges you must let Veracities PBC know within sixty (60) days after the date that Veracities PBC charges you.

We reserve the right to change Veracities PBC’s prices. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount. You shall be responsible for all taxes associated with your purchase of the Services.

Unauthorized Charges

If you see charges on your credit/debit card for purchases made for Veracities PBC products but you never purchase anything from the site, please check with your family members or business colleagues authorized to make purchases on your behalf, to confirm that they haven’t placed the order. If you’re still unable to recognize the charge, please report the unauthorized purchase within 60 days of the transaction to enable Veracities PBC to begin an investigation.

Cancellation of Fraudulent Orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Veracities PBC reserves the right to cancel all past, pending and future orders without any liability. Veracities PBC also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the canceled orders may not be refunded.

Photo, Image, and Recording Disclaimer

You consent to recordings being made of calls, webinars or other interactions provided as part of the Service unless explicitly written otherwise in a description of service. You consent to your name, words, voice, and likeness being used by Veracities PBC for promotional, business development, and marketing purposes, without compensation to you.  We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.

Registration and attendance at Veracities PBC live events constitutes an agreement by the registrant to Veracities PBC’s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photos, images, video and/or audio recordings of such events without compensation or approval rights. All such photos, images, and recordings are the property of Veracities PBC. When attending an event, you may be required by Veracities PBC to sign additional documents to verify and further memorialize your grant of these rights.





The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Veracities PBC reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction or other changes. You agree that Veracities PBC shall not, in any event and for any reason, be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from your use of the Services or the Services no longer being available.

Veracities PBC shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason.

Special Notice for International Use

Software and Services available in connection with the Service and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Service or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

Limitation of Liability

Except where prohibited by law, in no event will Veracities PBC be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Veracities PBC has been advised of the possibility of such damages.

If, notwithstanding the other provisions of these Terms, Veracities PBC is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Site or any Content or Service, Veracities’ liability shall in no event exceed the greater of (1) the total of any fees paid by you in the six months prior to the date of the initial claim made by you against Veracities PBC with respect to any service or product offered on the Site; or (2) USD $100.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.


To the fullest extent permitted by law, you agree to release, indemnify and hold Veracities PBC, its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, costs, claims or expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon), made against Veracities PBC by any third party due to or arising out of or in connection with your use of the Site or Services, your violation of these Terms of Service or your violation of any rights of another.

If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

Do Not Submit Confidential Information

You agree not to submit to us any information that you consider to be confidential. We cannot guarantee the confidentiality of any information that you may submit to us. You acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

Legal Obligations; Violation of Terms

Veracities PBC may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interfering with Veracities PBC’s rights or property, or the rights or property of visitors to or users of the Site, including our customers. We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request.

We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that we may preserve any transmittal or communication by you with us through the Site or any service offered on or through the Site, and may also disclose such data if required to do so by law or we determine that such preservation or disclosure is reasonably necessary to (1) comply with legal process; (2) enforce these Terms; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Veracities PBC, its employees, users of or visitors to the Site, and the public.

You acknowledge that Veracities PBC may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on Veracities PBC servers on your behalf. You agree that Veracities PBC has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Service. You acknowledge that Veracities PBC reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that Veracities PBC reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

You agree that Veracities PBC may, in its sole discretion and without prior notice to you, terminate your account (if applicable) and your access to the Site for any reason. Creating an account does not guarantee you access to the Site or Services. Payment for a product does not guarantee you access to the Site or Services. You agree that Veracities PBC will not be liable to you or to any third party for termination of your access to the Site. Veracities PBC, in its sole discretion, will determine whether to make any refunds to you, if you have paid Veracities PBC any monies prior to the termination of your account or your access to the Site. Veracities PBC may delete any content or other materials relating to your use of the Service and Veracities PBC will have no liability to you or any third party for doing so.

You agree, at the request of Veracities PBC and in its sole discretion, to remove any content associated with products or services controlled by Veracities PBC from any platform or location where you have the ability to remove the content. If unable to remove the content, you agree to reasonable assistance to representatives from Veracities PBC with removal of the content.

You agree that Veracities PBC may revoke your license at any time in its sole discretion. Upon such revocation, you must promptly destroy all content downloaded or otherwise obtained through the service, as well as copies of such materials, whether made in accordance with these Terms or otherwise.

You agree that any certificates or certifications issued by Veracities PBC are owned by Veracities PBC and issued to you only on a limited license subject to these terms. You agree certifications or certificates may be revoked by Veracities PBC at any time and at the sole discretion of Veracities PBC. You agree to immediately cease identifying yourself as certified, or otherwise associated with, Veracities PBC and/or any of their products upon termination of any certification or other designation given to you by Veracities PBC or at the demand of Veracities PBC for any reason.

If you breach any of the Terms, Veracities PBC will have all legal and equitable remedies available to it and may obtain injunctive relief or other equitable relief.

No joint venture, partnership, employment or agency relationship exists between you and Veracities PBC as a result of these Terms and/or your use of the Services.

Governing Law; Mandatory Arbitration

You agree that all matters relating to your access to or use of the Site or these Terms, including all disputes, will be governed by the laws of the State of Oregon, without regard to its conflicts of laws provisions.

If not prohibited by applicable law, any dispute, controversy, or claim arising out of or relating to these Terms will be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. If the total amount in controversy (a) is $50,000 or less, the dispute will be settled by a single arbitrator; or (b) exceeds $50,000, the dispute will be settled by three arbitrators. Arbitration will occur in Portland, Oregon, or the mutually agreed upon location nearest to Portland if the arbitration cannot occur in Portland.

The parties will be entitled to conduct discovery in accordance with the Federal Rules of Civil Procedure, subject to limitation by the arbitrator to secure the just and efficient resolution of the dispute. If the amount in controversy exceeds $10,000, the arbitrator’s decision will include a statement specifying in reasonable detail the basis for and computation of the amount of the award, if any. The decision of the arbitrator will be final and binding. The party substantially prevailing in the arbitration will also be entitled to recover such amount for its costs and attorney fees incurred in connection with the arbitration as determined by the arbitrator. Nothing herein will prevent a party from resorting to a court of competent jurisdiction in those instances where injunctive relief may be appropriate pending the outcome of the arbitration proceedings. For purposes of these Terms, “the party substantially prevailing in the arbitration” means the party that prevails either affirmatively or by means of a successful defense with respect to claims having the greatest value or importance as reasonably determined by the arbitrator, after taking into consideration any settlement offers made by the parties.

No Class Actions

We both agree that we can each only bring claims against the other on an individual basis. This means: (a) neither of us can bring a claim as a plaintiff or class member in a class action, consolidated action, or representative action; (b) an arbitrator cannot combine multiple persons’ claims into a single case (or preside over any consolidated, class, or representative action); and (c) an arbitrator’s decision or award in one person’s case can only impact that user, not other users, and cannot be used to decide other users’ disputes. If a court decides that this section is not enforceable or valid, then this section will be null and void, but the rest of the Terms will still apply.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Terms for Promotions, Contests, Offers and Campaigns

  1. Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
  2. Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.
  3. Discount coupons – Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a Bank Transfer).
  4. Promotional discount coupons – We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, purchases made though this Website.
  5. Veracities PBC shall introduce various offers, schemes or contest at different times. The terms and conditions for such offers, schemes or contests, shall be separately available on the Site.
  6. Veracities PBC reserves the right to change / modify / add / delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Veracities PBC, at its discretion, can withdraw a particular scheme from the website or market.
  7. In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at
  8. While participating in any Veracities PBC contest, you hereby agree to release and hold Veracities PBC (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys’ fees, or arising out of or related to your participation in the said Contest.
  9. Veracities PBC reserves the right to cancel any orders placed using promotional vouchers. Some situations where your order may be canceled include, without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing and value thresholds. The voucher amount will not be refunded for such cases.
  10. Suitable legal action will be taken against websites involved in unauthorized publication of Veracities PBC vouchers. Veracities PBC will only honor vouchers, which are issued or published directly by our partner websites or us.

Force Majeure

Veracities PBC shall not be held responsible for any delay or failure in performance of any part of the Services to the extent such delay or failure is caused by fire, flood, explosion, war, embargo, government requirement, civil or military authority, act of God including unusually severe or abnormal weather, pandemic, or other similar causes beyond its control. Further, Veracities PBC shall not be held financially responsible for any expenses incurred by a third party due to cancellation of an event if one or all of the identified instructors are unable to travel to the training location due to circumstances outside their control.  Specifically, this includes disruption in the instructors’ travel due to court mandated subpoena or weather, or cancelation by a party, other than the instructor, of reserved travel arrangements that make it so the instructor is unable to travel to the training event prior to the start time. Veracities reserves the right to substitute an instructor of their choosing, if available, should this occur.

No Third Party Beneficiaries

Nothing in this Agreement, express or implied, is intended to or shall confer upon any person or entity (other than the parties hereto) any right, benefit or remedy of any nature whatsoever under or by reason of this Agreement.

Effect of Headings

The subject headings of the paragraphs and subparagraphs in these Terms are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

Entire Agreement

These Terms constitute the entire agreement between you and Veracities with regard to your use of the Site, and any and all other written or oral agreements or understandings previously existing between you and Veracities with respect to such use are hereby superseded and cancelled. Veracities will not accept any counteroffers to these Terms, and all such offers are hereby categorically rejected. Veracities’ failure to insist on or enforce strict performance of these Terms shall not be construed as a waiver by Veracities of any provision or any right it has to enforce these Terms, nor shall any course of conduct between Veracities and you or any other party be deemed to modify any provision of these Terms. These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties.


You agree to notify Veracities PBC if you come across any abuse or violation of these Terms by emailing

If you have any questions, concerns, or queries regarding our Terms and Conditions, please feel free to reach out to us at

All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

Veracities PBC
15875 Boones Ferry Rd. #1641
Lake Oswego, OR 97035