Event Terms of Service

By making your reservation to attend a training event, you, the event attendee, agree to the following terms and conditions. If you do not want to agree with any of the following terms and conditions, then do not make a reservation

Cancellation policy

All requests for cancellations and refunds must be submitted online at https://www.certifiedfeti.com/ (the “ Certified FETI Portal”) via the customer service request form. Requests by telephone for cancellations and refunds will not be accepted. Refunds may take up to 6 weeks to process. No refunds will be given for cancellation and refund requests made less than 21 days (3 weeks) before your event start date, and no refunds will be given for no-shows.  

Transferring your reserved seat to another person

Your registration permits only you to attend the training event that you have selected, with the exception that you may make a request to transfer your registration to another person in your organization, provided that you make such request within 7 days (one week) prior to the start of the event, and provided that you submit your request through the Certified FETI Portal via the customer service request form. Veracities PBC (“Veracities”), in its sole discretion, will determine whether to agree to such request to transfer.

Cancellation of training events

Veracities shall not be financially responsible for any expenses incurred by attendees due to cancellation of training events for any reason, including but not limited to if one or all of the identified instructors are unable to travel to the training location due to circumstances outside of their control. This includes a disruption in an instructor’s travel due to court-mandated subpoena or weather, or cancelation by a party, other than the instructor, of reserved travel arrangements that make it so the instructor is unable to travel to the training event prior to the start time. If a training event is cancelled, Veracities will refund attendees’ registration fees, and will issue such refunds as soon as it is able to do so. .


Veracities strives to make all of our training events accessible to everyone. If you require an accommodation, you must advise us in advance of any needed auxiliary aids or services. If you make such a request, you must submit it in writing to Veracities through the Certified FETI Portal via the customer service request form at least 45 days prior to your event start date. All reasonable attempts will be made to accommodate requests made within 45 days of events.


You, the attendee must be present for your entire training event, complete all written coursework, and fully participate in all exercises to receive a certificate of completion. Veracities personnel reserve the right to remove non-participating or disruptive attendees from training events without reimbursement of registration fee.

Intellectual Property

You, the attendee, acknowledge that you do not have permission or a license to copy, instruct or disseminate any of the materials presented or disseminated, in person or electronically, prior to, during, or after the event that you attend. You acknowledge that Veracities retains all right, title, and interest in and to all materials, exercises, methodologies, written works, content, exercises, presentations and other materials utilized during the presentations attended by you. You acknowledge that your use of materials relating to Certified FETIⓇ and other materials owned by Veracities to create a program, training, instructional course or other instructional item relating to the Forensic Experiential Trauma Interview or Certified FETI is strictly prohibited and copyright and trademark violations will be strictly enforced by Veracities. You agree not to record, whether by audio or video, any portion of the event that you attend.

Photo, image and recording disclaimer

By registering and and attending a Veracities event, you grant Veracities the perpetual right to use and distribute your image or voice in photos, images, video, and audio recordings of such events without any compensation to you or any further approval required of you. All such photos, images, videos, and audio recordings are, and will be, the exclusive property of Veracities.